If your business or one you know (or an individual) is facing litigation, either because another party is threatening it, or because you feel you have a right to take action, what do you do first and where do you seek help?

It has been said that litigation is a game in which the court is the umpire. It is an area of law where the client needs to have great faith in the legal team because it comes at a cost. Many cases have been commenced by inexperienced and excitable legal practitioners who want to help. The client has come looking for legal help and too often legal help is sought unwittingly from the wrong firm or the wrong practitioner.

In these circumstances both client and lawyer need to think and act carefully.

So how should a client act and what questions should he ask to find out if his lawyer isthe right one in this case?

Usually by the time the parties are thinking about lawyers in a commercial dispute, emotions are already running high. Usually the client is frustrated and wants to take
immediate action and almost always a client feels they are in the right.

It is precisely at this time that objectivity and cool heads are needed rather than for a lawyer to provide advice to a client thinking it might be the advice that a client wants to hear. The client needs an experienced lawyer because you don’t want to be involved in an unmeritorious case. If there are poor prospects then it’s better to hear that now, rather than later.

Usually the unsuccessful party will have to pay not only their own legal costs but also a proportion of the successful party’s costs too. The risks are high and it is not an area of law for the faint hearted.

To ensure you engage the right lawyer to conduct your commercial dispute matter, ask this:

  • Have you handled cases like mine? Naturally, you want a lawyer who has successfully handled a variety of business disputes. If you meet with the lawyer,
    it is your chance to learn about the lawyer’s experience and qualifications.
  • What course of action would you recommend? Will I need to go to a hearing? Are there other options? Hearings are expensive and time consuming; an
    experienced commercial lawyer will know if your dispute can be resolved through less costly alternative dispute resolution methods such as mediation.
  • What are the strengths and weaknesses of my case? A good commercial lawyer will be able to warn you of potential problems that may impact your case
    or your business.
  • What is my case worth? Your lawyer should be able to give you an estimated value of your case.
  • Who will be handling my case? Will I deal with one lawyer or an entire team? Will work be delegated? Who will keep me updated? Who will be my main
    contact person? What do I do if I want to know what’s going on?
  • How will decisions be made regarding my case? Am I a partner in my legal case? Will I be involved in decision making? Will I be consulted about changes inthe action plan?
  • What will my tasks and responsibilities be? What am I responsible for bringing to the case? Are there documents and information that you will need
    from me? What else can I do to help my case?
  • How long will it take to resolve this matter? The lawyer won’t be able to give you a definite answer. The opposing party may try to hold things up or act
    unreasonably. Your time is valuable and your lawyer should seek to resolve the dispute in a way that produces the best outcome for you in a reasonable amountof time.
  • How do your fees work? Most lawyers’ charge on an hourly basis and different staff charge at different rates, depending on experience or role. Ask your lawyer to give estimates. Although it is hard to do this for the whole case at the beginning you should always receive a Costs Agreement from the firm.
  • Are there any other questions I should be asking? These questions can give you a feel for the lawyer’s experience and style. More importantly, they can help you determine your comfort level with the lawyer. No matter how impressive the lawyer’s credentials, if you are uncomfortable, the lawyer may not be right for you.


The initial consultation is your chance to interview the lawyer before you make a hiring decision. Asking these questions allows you to learn about the lawyer and assess if he or she is the right one for you in this matter.

If you need more information or if you need assistance or advice on how to proceed, please contact us on (03) 9600 0162 or email info@lordlaw.com.au.

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